FREQUENTLY ASKED QUESTIONS
- Who is WP Diamonds?
- Is it really safe to sell jewelry online?
- When will I get paid?
- What second-hand diamonds do you buy?
- How much can I get for my diamond jewelry?
- Do you buy the precious metal my diamond is set in?
- Will you take the diamond out of my ring?
- What if I don’t know what kind of diamond I have?
- What designer jewellery do you buy?
- Where can I find WP Diamonds’ credentials?
- How to contact WP Diamonds
WHO IS WP DIAMONDS?
WP Diamonds is a leading online buyer of diamonds, designer jewellery, luxury watches and handbags. With offices in the UK, US, Hong Kong and Tokyo, we work with hundreds of customers on a daily basis from around the globe. Our fast, secure service allows you to sell your luxury pieces online or in person with no fees or commissions deducted.. We are proud members of the British Jewellers Association.
IS IT REALLY SAFE TO SELL JEWELLERY ONLINE?
Customer concerns over sending valuable and sometimes sentimental items is perfectly legitimate. We have considered all the necessary operational issues such as insurance and postal services to ensure a professional secure service. We use a highly secure Royal Mail service and it is incredibly rare that we experience any delays using the service, ensuring your items arrive safely in a timely manner.
WHAT SECOND-HAND DIAMONDS DO YOU BUY?
We will buy almost all diamonds over 0.5ct, no matter the shape, colour or clarity. Please bear in mind though, that color enhanced or treated diamonds (laser drilled, fracture filled, etc.) carry little value relative to a natural diamond. We also buy branded jewellery and luxury watches.
HOW MUCH CAN I GET FOR MY DIAMOND JEWELLERY?
This is the most frequently asked question from our clients when selling their diamond jewellery. The value of a diamond is primarily determined by:
CARAT: The weight of the diamond
COLOUR: A wide ranging scale of colours affect prices
CLARITY: The clearer the diamond the more expensive it is
SHAPE: Round diamonds are worth more money than fancy shapes such as Princess or Emerald cuts for example
CUT: How well your diamond reflects light and sparkles
To determine how much your diamond is worth we need to see the diamond and expertly determine all of these factors. Our team has accumulated over 150 years accumulate valuation experience and is second to none in the second hand industry. Call us on 0121-288-8280 to discuss your diamond and we will advise you over the phone.
WILL YOU TAKE MY DIAMOND OUT OF MY RING?
We rarely need to take stones out of their settings to grade diamonds. If we do we will obtain your permission and we will NEVER remove a stone without this.
We also try to give you price scenarios so you know if it’s worth us removing the stone. All diamonds will be returned to their settings by highly trained jewellers if we need to return your stone.
WHAT IF I DON’T KNOW WHAT KIND OF DIAMOND I HAVE?
If you have a grading certificate or appraisal or even the original receipt from the jeweller, it may contain some useful information. Alternatively, send it or bring it in to us for valuation. Just call us on 0121-288-8280 if you are in this situation.
Contact Us With Further Questions
We may not have answered all of your question here so please feel free to call or email us with more. We understand that selling your items may be difficult and we are here to help.
Our experts have bought and sold diamonds throughout the 5 continents.